Last updated: July 24, 2017
Collecting Your Personal Information
Earshot will ask you when it needs information that personally identifies you or allows us to contact you. We may collect such personal information as your name, e-mail, school, or company name through the Earshot Service.
The Earshot Service may collect certain information about your visit or use, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Earshot Service; the pages that you access while at the Earshot Service and the Internet address of the Web site from which you linked directly to our site. This information is used for the operation and improvement of the Earshot Service.
The Earshot Service may collect voice data via the Internet to our system. The purpose of the Earshot Service is to collect teachers' voice data to provide teachers with feedback on their teaching. Although the Earshot Service is designed to focus on the teacher's voice, student voices may inadvertently be captured during the course of recording teacher voices. Once recordings have been uploaded into Earshot's system teachers can no longer access the recordings made.
The data is stored and is used to provide you with service and is associated with your account. We may log data about the transmission, such as time and data and IP address.
We do not view or process any credit card information. For any purchases we use a third-party payment processor.
Use of Your Personal Information
The personal information collected by the Earshot Service will be used to operate the Earshot Service and to provide the service(s) or carry out the transaction(s) you have requested or authorized. Earshot uses your personal data to make sure the Earshot Service does not crash, to improve our the Earshot Service's usefulness, and to enhance the field of teacher effectiveness through research.
In support of these uses, Earshot may use personal information, data, or logs to provide you with more effective customer service, to improve the Earshot Service and any related Earshot products or services, and to make the Earshot Service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Earshot Service to your particular preference or interests.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Earshot products and services.
De-identified data that does not identify you may be used to inform the education community about trends; for sales and marketing purposes or promotional use.
Earshot may occasionally hire other companies to provide limited services on its behalf, such as Web site hosting, packaging, mailing and delivering products, answering customer questions about products and services, performing surveys, and sending information about special offers or products. We will only provide those companies the personal information they need to deliver the service.
Personal information collected on the Earshot Service may be stored and processed in the United States or any other country in which Earshot or its affiliates, subsidiaries or agents maintain facilities, and by using the Earshot Service, you consent to any such transfer of information outside of your country. Earshot abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Earshot Service will not be shared outside of Earshot and any controlled subsidiaries and affiliates without your permission.
Earshot agrees to take all reasonable measures to delete a school's data if requested by the school in writing at the addresses provided below.
Access to Your Personal Information
Customer information is collected by and stored using cloud-based technology. You can review and edit the personal information you provided at the Earshot Service by contacting Earshot at help@TheEarshotApp.com.
Security of Your Personal Information
Earshot is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
Cookies help the Earshot Service recall your specific information to ease your Earshot Service navigation, allowing you easier use of the features on the Earshot Service that you customized, among other things.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.
Use of Page Tags
The Earshot Service may use page tags to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include page tags in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
The Earshot Service may also use page tags from third parties in order to help compile aggregated statistics and determine the effectiveness of promotional campaigns. We prohibit page tags on our sites from being used by third parties to collect or access your personal information.
Changes to This Privacy Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Earshot welcomes your comments and questions regarding this privacy statement. If you believe that Earshot has not adhered to this privacy statement, please contact us by e-mail at firstname.lastname@example.org or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
1517 12th Ave.
Seattle, WA 98122 USA